You can delete your AutoEdge account and all associated data at any
time. There are two ways to do this.
01From inside the App (fastest, ~1 minute)
- Open AutoEdge and sign in.
- Tap Settings → Account.
- Tap Delete account.
- Tap Continue on the first warning, then
Delete forever on the second.
Deletion is immediate. Your account, vehicle evaluations, service
log entries, settings, subscription entitlement, and usage counter
are all removed within seconds. You'll be returned to the sign-in
screen.
02Without installing the App
If you no longer have AutoEdge installed (or never did) and want
your data removed, email us:
To:
james@bylandindustries.com
Subject: Delete my AutoEdge account
Body: include the Google account email address you
signed in with.
We process out-of-app deletion requests within 30 days. Most are
handled in 1–2 business days. You'll receive a confirmation email
once your data has been removed.
03What gets deleted
- Your
users row (Google sub, email, name, picture,
locale, created_at, last_seen_at)
- Every vehicle history entry you created
- Every service log entry you created
- Your saved settings (margin, ZIP, radius, service-log opt-in,
default labor rate)
- Your subscription entitlement record
- Your free-tier usage counter
- The link between you and any redeemed promo codes (the promo
code record itself is retained anonymously so the code cannot
be re-redeemed)
04What is NOT affected
- An active Google Play subscription. To cancel a paid
subscription you must use the
Google Play subscriptions page
separately. Deleting your account does not refund prior charges,
but you will not be billed again.
- Anonymous Cloudflare request logs (IP address, request URL,
timestamp) retained on Cloudflare's schedule. These cannot be
associated with you after account deletion.
05Questions
james@bylandindustries.com